Facial Recognition Based
Biometric identity verification using facial images — accurate, spoofproof, and hardware-free attendance for your entire field workforce.
AI-Powered Platform
AI Powered Remote Workforce Management
Boosting team productivity and frontline/remote workforce experience with Optick — the AI platform built for field operations across India.
Team activity Live now
Built for operations at scale
120,000+active users on Optick
120+customers
Trustedacross India
550+sites
Why Optick
Powering Your Remote Workforce
Optick revolutionizes remote operations by extending your organization's reach and engagement to every corner of the field. From intelligent staff deployment to real-time visibility, we give managers and frontline teams the tools they need to operate at peak efficiency — everywhere.
Live Tracking
Real-time geo-spatial location visibility of every field agent. Monitor movement, route compliance, and on-ground activity as it happens.
Platform Independent
Works on any Android or iOS device your team already owns. No proprietary hardware required — just the Optick app.
550+ sites deployed across India under diverse real-world conditionsEasy Integration compatible with existing biometric hardware
Industry Coverage
Industries We Serve
Real Estate
Facilities Management
Healthcare
Manufacturing
Logistics
Utilities
EducationGeo-spatial tracking
Monitor Remote Workforce
See every field team, every route, and every site in real time.
- Facial Attendance
Biometric-quality attendance via the employee's own phone camera — no hardware required.
- Live Tracking
Real-time location of every field agent on a single map view.
- Location History
Full movement trails with timestamps — audit trails for compliance and disputes.
- Digital Onboarding
New employees enroll in minutes directly from the mobile app, remotely.
Time & task tracking
Boost Productivity
Turn day-to-day field activity into clear, accountable work.
- Task Tracking
Assign, track, and verify tasks with photo proof-of-work from the field.
- Auto Scheduling
AI-assisted shift creation based on site requirements and availability.
- Shift & Roster Automation
Eliminate manual rosters — automated scheduling handles complex rotation patterns.
- Payroll Automation
Attendance data flows directly into payroll — accurate, compliant, zero manual entry.
Service operations
Intelligent Service Management
Coordinate service teams and keep every customer request moving.
- WhatsApp Service Desk
Raise, track, and resolve tickets directly inside WhatsApp — zero app-switching.
- Intelligent Ticket Management
Auto-routing, priority scoring, and escalation rules out of the box.
- Digital Service Reports
Auto-generated service reports sent to clients on job completion.
- AMC & Spare Parts Orders
Manage annual maintenance contracts and spare parts from a single interface.
- Instant Quotation & GST Invoicing
Generate GST-compliant quotes and invoices from the field in seconds.
Make data-driven decisions
AI-Driven Insights
Give every manager a clear view of team performance and operational risks.
- Performance Analytics
Individual and team KPIs, attendance rates, and task completion metrics.
- Resource Analytics
Understand workforce utilization across every site and shift.
- Capacity Forecasting
Predict future staffing needs based on historical patterns and demand signals.
- Threat Detection
Automated alerts for unusual patterns — fraud, absenteeism, or safety risks.
Sales enablers
Empower Sales Teams
Help sales representatives respond faster and make every visit count.
- AI Knowledge Bot
An AI assistant trained on your product catalog and FAQs — answers customer questions instantly via WhatsApp.
- Sales Analytics
Pipeline visibility, win rates, and territory performance in one view.
- Expense Management
Field reps submit expenses with photo receipts; managers approve with one tap.
- Lead Management
Capture, assign, and track leads from the field — with activity logging and follow-up reminders.
Mobile-based communications
Engage Field Teams
Keep frontline teams informed, supported, and growing from anywhere.
- Broadcasts & Messaging
Push critical updates and announcements to your entire field workforce instantly.
- Competency Mapping
Map skills to roles and identify training gaps across your workforce.
- Mobile-Based Training
Video, quiz, and checklist-based training modules delivered on the Optick app.
- Automatic Assessments
Post-training assessments with scoring and certification — no manual grading.
Multiple-site operations
Asset & Inventory Management
Know what you own, where it is, and when it needs attention.
- Centralized Asset Inventory
Single source of truth for all assets across every site in your network.
- Asset Categories & Structuring
Organize assets by type, location, and custodian for fast retrieval.
- Asset Maintenance
Scheduled and reactive maintenance workflows with technician assignment and proof of completion.
- Real-Time Asset Tracking
QR/NFC-based tracking with location history and movement audit trails.
What Sets Us Apart
Optick's Unique Capabilities
AI-enabled Operations
Intelligent automation across attendance, scheduling, and service workflows powered by machine learning.
Custom Knowledge Bot
A WhatsApp-native AI assistant trained on your SOPs and product knowledge to support field teams instantly.
Internet-Free Operations
Core features work offline. Data syncs automatically when connectivity is restored — no dropped workflows.
Employee Engagement Features
Multilingual support including Indic languages, rewards programs, and mobile-based training to keep teams motivated.
Data Analytics
Rich dashboards for performance, capacity, and resource analytics to drive data-driven decisions.
Facial Recognition
Advanced spoof detection ensures only real faces mark attendance — eliminating buddy punching and proxy fraud.
Simple Pricing
Flexible plans to suit your business needs
Flexible Pay-As-You-Go Model. Scale up or down anytime. Pay only for active users.
Standard
For small teams getting started with field workforce management.
- Facial attendance (up to 100 users)
- Live GPS tracking
- Basic task management
- Mobile app (Android & iOS)
- Email support
- Basic reports
Premium
For growing operations that need advanced tracking and automation.
- Everything in Standard
- Auto scheduling & shift rostering
- Payroll automation
- Digital onboarding
- WhatsApp service desk
- Sales & expense management
- Priority support
- Advanced analytics
Enterprise
For large, multi-site organizations with complex compliance needs.
- Everything in Premium
- Unlimited users
- Custom integrations & API access
- Dedicated account manager
- SLA-backed support
- Capacity forecasting
- Threat detection
- On-premise deployment option
Customer Stories
What Our Clients Say
“Implementation was fast and the Optick team's onboarding support was excellent. Within two weeks, our entire field team of 300+ was using the platform confidently.”
Anisha MahaleHR Head, CP India Test Systems
Got Questions?
Frequently Asked Questions
Learn how Optick helps teams bring their field operations together.
Talk to our teamOptick is an AI-powered field workforce management platform that helps businesses manage attendance, live tracking, tasks, service operations, and team performance.
Employees use their own Android or iOS phone to record a face-verified attendance event. No dedicated biometric device is required.
Yes. Managers can see field team locations, routes, and site activity, with location history available for review.
Core mobile workflows can continue offline and sync automatically when connectivity returns.
Optick supports integrations and API access for connecting workforce workflows with your business systems.
Resources
Latest from the Blog
OPTICK INSIGHTSHow to Reduce Attendance Fraud in Field Teams Across India
Proxy attendance and buddy punching cost Indian enterprises crores annually. Here's how facial recognition and geo-fencing solve the problem.
Read article
OPTICK INSIGHTSFace Recognition Based Attendance Solution: A Complete Guide
Everything you need to know about deploying biometric-free facial attendance — from accuracy benchmarks to real-world rollouts.
Read article
OPTICK INSIGHTSRevolutionizing Facilities Management with Optick
How Optick's real-time visibility and digital service reports are transforming FM operations for 100+ enterprise sites.
Read article
OPTICK INSIGHTSThe Need for Effective Workforce Management in Healthcare
Healthcare operations demand precision scheduling and accountability. How Optick helps hospitals and diagnostic chains stay compliant.
Read article
OPTICK INSIGHTSBoosting Field Sales Efficiency and Customer Experience
GPS tracking, AI knowledge bots, and expense automation — how sales managers are closing more deals with Optick.
Read articlePartnership
Channel Partnership Program
Join our growing network of channel partners and build a profitable business selling India's leading field workforce management platform.
Become a PartnerAttractive Commission Structure
Earn competitive recurring commissions on every client you bring to Optick, with performance bonuses for top partners.
Dedicated Support
Your own partner success manager, co-branded sales collateral, and access to our complete demo environment.
Large Market Potential
India has 300M+ field workers across sectors — an enormous untapped opportunity for workforce tech.
Unique Product Features
Offline-first, Multilingual, AI-enabled — Optick's differentiation makes it easy to sell in competitive markets.
Comprehensive Training
Full product training, certification program, and ongoing enablement sessions to keep you ahead.
Your Vision. Our Technology.Transform Your
Transform Your
Remote Operations
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